Government officials will NEVER do these things over a phone call:

• Ask you to transfer money;
• Ask you to disclose bank log-in details;
• Ask you to install mobile apps from unofficial app stores;
• Transfer your call to Police.

If you receive an SMS from the government, make sure it is sent from the gov.sg SMS Sender ID*.

Scammers may cite your personal information (e.g. name or NRIC number) to appear legitimate. Do not automatically trust someone just because he/she has your personal information.

Call the 24/7 ScamShield Helpline at 1799 to check if you are unsure if something is a scam.

*Exceptions apply for National Service call-ups and emergency services. Read more about the exceptions.

For more information on how to protect yourself against scams, please visit www.scamshield.gov.sg.